Team Leader|顶奢团队经理

 Base 上海 杭州 宁波 北京 青岛 天津 郑州 南京 成都 厦门 广州

Major Responsibilities:

Sales and Service:

• Lead a sales team,define the strategy and achieve the team  sales target,enable each team member to achieve their individual sales target. 
• Ensure a high standard of customer service and experience. 
• Lead team to build and maintain relationship with clients .
• Lead team to develop VIPs and recruit new customers.

Operation 

• Be present in  the selling  floor as shift  leader to oversee daily  store  operation  assist team whenever  required in  the selling process or in any  other operation. 
• Ensure the   store operation standard of HIS/HER perimeter. 
• Stock management,after service maintenance, CRM monitor.  
• Stock sitution  and ensure the operation standard of own perimeter to support  sales&service.

Products

• In charge of several metiers/product categories in TERMS of sales,visual merchandising ,inventory control， training，etc.
• Be responsible for market updates and give buying advises to store manager.

People Development and Team Management

• Manage and coach the team :set objectives and assess  performance ,observe team on the floor and provide ongoing feedback and coaching based on their needs;
• Motivate team member with individual recognition via sales results,metier management,customer relationship management;
• Motive teams,create a sense of team spirit ,discipline and mutual respect,as well as dedication and loyalty to the company,recognize individual and team efforts;
• Ensure team receive proper training regularly to develop customer service ,product knowledge ,selling  skills and other skills for personal development.