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Assistant Store Manager|顶奢副店经理
Base 上海 杭州 北京 重庆 成都 深圳 昆明 青岛
Store General Management:
- Assist Store Manager in overall managing store sales and service, operation, product and people.
- Act as store in charge during Store Manager'sabsence
Sales and Service:
- Lead a sales team, define the sales strategy and achieve the team sales target,enable each team member to achieve their individual sales target
- Ensure a high standard of customer service and experience
- Lead team to build and maintain relationship with clients and develop VIPs,recruit new customers
Operation:
- Ensure the store operation standard of the store: operation, stock management,after service, maintenance,CRM
- Be present in the selling flooras shift leader to oversee daily store operation.Assist team whenever required in the selling process or in any other operation
Product:
- In charge of several métiers/product categories in terms of sales,visual merchandising, inventory control, training, etc.
- Be responsible for marketupdates and give buying advises to store manager
People development and team management:
- Manage and coach the team: set obiectives and assess performance,observe team on the floor and provide ongoing feedback and coaching based on their needs
- Motivate team member with individual recognition via sales results,métier management,customer relationship management
- Motivate teams,create a sense of team spirit, discipline and mutual respect,as well as dedication and loyalty to the company, recognize individual and team efforts
- Ensure teams receive proper training reqularly todevelop customer service, product knowledge, selling skills and other skills for personal development.

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